Hydronix Technical Support
Hydronix has a global network of very experienced distributors who are trained in all aspects of our equipment. This includes installation, training and technical support. They can provide on site or telephone assistance in your local language. If you require assistance for any Hydronix product, please contact the distributor that you purchased your equipment from. If you are unsure who they are or would prefer to speak to us direct, please complete our request for support .
Sensor Integration into a Control System
Many of our distributors are control system manufacturers who have detailed knowledge regarding integration of Hydronix sensors into control systems. Although as a company, we have some knowledge of equipment interaction with control systems, installation and operation of the sensor will vary slightly depending on the system implementation. We would therefore recommend that you contact your distributor initially.
What's in our Technical Support Section
Some of the most common questions regarding our microwave sensors can be found on our Frequently Asked Questions page. Full detailed information including installation and fault finding can be found in our product User Guides and Engineering Notes. For customers that are using our older products, some information is available for these in our Legacy Products section. If you are unable to find the documentation that you are looking for our technical support team would be happy to assist, just contact them.
If you are a distributor requiring assistance or an end user that wishes to contact us, please complete our request for technical support form.
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